Managed Connectivity & Networks

CompleteCare MSP is our proactive Managed Service for Connectivity and Customer Premises Equipment using a suite of scalable, cost-effective, network and application monitoring, alerting and analysis tools coupled with expert analysis and proactive support from our highly experienced engineering team.  Our service is simple to install, feature rich and utilises features already present in all marketing leading IP voice and data networking products – giving organisations maximum return on Investment and in depth performance management on their important telecommunications and converged network infrastructures.

Our Managed Services are suitable for any size of organisation where extended network availability, optimised performance, data integrity and user / application traffic analysis and reporting are of prime importance. Key applications include telecommunications circuit availability and performance, voice and data converged network performance and SLA management, in-depth network traffic analysis, security and network integrity assessment, user and device tracking and asset management for compliance, troubleshooting, network and capacity planning and auditing services.

Key services of CompleteCare MSP include:

  • Telecommunications Circuit, Device and Element Management, Reporting & Alerting
    • LAN / WAN / Device Status and Utilisation, IP Application availability
  • Full IP Traffic Management, in depth Analysis, Reporting & Alerting
    • Every Flow / Every Conversation – Planning, Troubleshooting, Quality of Service, Security, Compliance
  • Network and Application Performance Management, Reporting & Alerting
    • Network, Application and Service Response / Availability / SLA management
  • Network Device and User Management, Tracking & Reporting
    • Network Search, Asset management availability and connectivity
  • Secure Portal access to multiple installations & Centralised / customised Reporting
    • Customised Access Control and Reporting, Multi-Tennant Secure access to Dashboards and Reports

CompleteCare Sample Reports | Click to Enlarge Image

 

Our Customers

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Testimonials

“Complete Telecom were particularly strong in the areas of network architecture, quality of service level agreement and technical support. We’re confident that the quality, speed and bandwidth of the telecoms services provided by Complete Telecom will help us to extend RTÉ Player to other platforms and other applications into the future."

Jonathan Lundberg, infrastructure manager, RTE