Professional Services

Complete Telecom recognises that people make the difference.

Any service – pre or post sale – is only as good as the people working on it, delivering it and supporting it.

We recognise that different organisations have vastly different in-house skill sets and resources and as such their requirements from and reliance on suppliers and partners like Complete Telecom are very different for every engagement.

We have built and maintain our reputation on the quality, knowledge and commitment of our team of people and we are happy to offer our customers a wide range of tailorable Professional Services to suit any specific project or support requirement.

Our full range of professional services are provided by qualified, trained and experienced staff and include  :

• Converged Voice, Video and Data Network consultancy & design
• Installation and Commissioning services
• Proactive Managed Services with real time reporting, analysis and alerting
• Dedicated on-site (temporary, part-time or full-time) engineering support
• Hotline telephone support and helpdesk – including full 24×7 cover
• On Site hardware break / fix maintenance contracts with full Nationwide cover
• Converged Networking and Electronic Security Systems – Audit, Review and Analysis services
• Strong manufacturer engagement and support backup
• Tailor made service level agreements
• Training services